SmartWorker
Guided execution for beverage plant teams. From what to do next, to how to do it consistently.
Navigator tells teams where performance is being lost. SmartWorker tells them what to do about it. It is built directly on top of Navigator's live data and connects real-time production intelligence to structured workflows, task management, and team communication.
SmartWorker is built around how beverage plant teams actually operate: by shift, by machine, by crew. Every workflow, every alert, every recommendation is tied to live production data.
IFA Dashboard & Timeline
The IFA framework scores shift execution on three dimensions: Information (are events being captured accurately?), Focus (are teams working on the right priorities?), and Action (are improvement tasks being completed?). The IFA Index combines all three into a single shift score, making execution quality comparable across crews, lines, and sites.
IFA Index Score
A composite score updated in real time throughout the shift. Teams see whether they are executing well or drifting, before the shift ends and the opportunity to correct is gone.
IFA Timeline
A visual timeline showing, across the full shift, where information capture, focus, and action are on track or falling behind. Supervisors can see the exact moment execution quality dropped and correlate it with what happened on the line.
IFA Site Dashboard
Compare IFA scores across sites, lines, and crews. Where practice is strong, OEE tends to follow. This view makes that relationship visible and gives leaders a clear place to deploy coaching.
IFA vs. OEE Correlation
Analyse the relationship between shift execution scores and OEE outcomes over time. Teams that score consistently above 70% on IFA typically show measurably less performance variance shift-to-shift.
Next Best Action
Instead of asking teams to interpret live data and decide what to prioritise, SmartWorker surfaces the single highest-impact action automatically — based on what is happening on the line right now, the role of the person asking, and what has worked in similar situations before.
Automatic Priority Surfacing
SmartWorker analyses live loss patterns, MTBF changes, and causal events to identify the actions most likely to recover output this shift. Updated continuously as conditions change.
Role-Tailored Recommendations
An operator's Next Best Action is different from an engineer's. SmartWorker filters recommendations by role, so nobody is shown tasks outside their scope or expertise.
Task Claiming & Completion
Team members claim tasks, update progress, and mark completion, all within SmartWorker. Leaders see live task status without chasing updates across shifts.
Escalation Routing
When a loss pattern exceeds normal team scope, SmartWorker routes an escalation automatically, to the engineer, the maintenance lead, or the line manager, based on the type of event.
Guided Digital Workflows
Instead of asking teams to interpret live data and decide what to prioritise, SmartWorker surfaces the single highest-impact action automatically — based on what is happening on the line right now, the role of the person asking, and what has worked in similar situations before.
Site IFA Scorecard
Micro-stoppages under 30 seconds rarely appear in manual logs. Navigator captures every one directly from PLC signals, then ranks their cumulative impact. On most lines, this is where the biggest recoverable capacity sits.
Engineering & Maintenance Dashboards
Equipment fault history, stop frequency by machine, MTBF trends, and failure patterns, giving engineering teams the evidence to shift from reactive maintenance to scheduled intervention.
Usage & Engagement Analytics
Track how Navigator is being used across your organisation, which screens are accessed, by which roles, how frequently. Low engagement on a specific site or module is usually a signal for targeted coaching, not a data problem.
CIL & Autonomous Maintenance
Guided cleaning, inspection, and lubrication workflows for operators, building TPM capability without relying on engineering availability for every check.
Daily Review
A navigator-connected daily review workflow pre-populated with overnight performance, open tasks, and the top three priorities for the shift ahead.
Safety, Gemba & 5S Audits
Safety checks, GMP audits, and Gemba walk workflows, digital, time-stamped, and logged against site and line data.
Chat, Messaging & Team Coordination
Conversations about production should be anchored to production data. SmartWorker's messaging sits inside the same platform as Monitor and the task list, so when someone flags a filler problem in chat, the event data is right there.
Group Chat & Direct Messaging
Group channels for engineering, production, and maintenance. Direct messages between individuals. No switching to a separate messaging app mid-shift.
Media Attachments
Attach photos of fault conditions, short video clips of mechanical issues, audio notes, or documents to any message. Context travels with the conversation.
Real-Time Alerts
Automated alerts for causal losses, abnormal machine behaviour, and threshold breaches, delivered in-app and on mobile. Bluetooth headset support for hands-free notification on the floor.
Cross-Shift Continuity
Conversations and tasks persist across shift changes. The incoming crew sees what was flagged, what was escalated, and what's still open, without a manual briefing.
Mobile Application
SmartWorker is available as a native iOS application, giving shop floor teams access to live performance data, tasks, workflows, and chat without being tied to a fixed terminal.
Live KPIs on Device
OEE, causal loss pareto, and shift status at group, site, and line level. Available offline where connectivity is limited.
Full Task Management
The complete Next Best Action task list on device. Team members claim tasks, update status, and attach evidence from the floor without returning to a terminal.
Multilingual Support
SmartWorker supports multilingual interfaces for global plants, same workflows, same standards, each team's preferred language.
