Worker with a white hard hat and earphones in a factory near rows of glass bottles.
Module complémentaire

SmartWorker

Un accompagnement opérationnel pour les équipes des usines de boissons. De la marche à suivre à la manière de l'exécuter avec constance.

Dashboard showing factory tasks with statuses like claim task, in progress, organized by priority and owner.

Navigator indique aux équipes où la performance est perdue. SmartWorker leur dit quoi faire pour y remédier. Il est construit directement sur les données en direct de Navigator et connecte l'intelligence de production en temps réel aux flux de travail structurés, à la gestion des tâches et à la communication d'équipe.

SmartWorker est conçu en fonction du fonctionnement réel des équipes en usine de boissons : par quart, par machine, par équipe. Chaque flux de travail, chaque alerte et chaque recommandation est lié aux données de production en direct.

Tableau de bord et chronologie IFA

Le cadre IFA évalue l'exécution des quarts selon trois dimensions : Information (les événements sont-ils saisis avec précision ?), Focus (les équipes travaillent-elles sur les bonnes priorités ?) et Action (les tâches d'amélioration sont-elles terminées ?). L'indice IFA combine ces trois éléments en un score unique, rendant la qualité d'exécution comparable entre les équipes, les lignes et les sites.

Score de l'indice IFA

La qualité d'exécution du quart, en un seul chiffre

Un score composite mis à jour en temps réel tout au long du quart. Les équipes voient immédiatement si elles sont performantes ou si elles dévient, avant que le quart ne se termine et que l'opportunité de corriger ne soit perdue.

Chronologie IFA

Visibilité de l'exécution minute par minute

Une chronologie visuelle montrant, tout au long du quart, si la saisie d'informations, la concentration et les actions sont conformes ou en retard. Les superviseurs peuvent identifier le moment exact où la qualité d'exécution a chuté et le corréler avec les événements survenus sur la ligne.

Tableau de bord IFA du site

Maturité d'exécution à travers le réseau

Comparez les scores IFA entre les sites, les lignes et les équipes. Là où les pratiques sont solides, le TRS a tendance à suivre. Cette vue rend cette relation visible et permet aux responsables d'identifier précisément où concentrer le coaching.

Corrélation IFA vs TRS

Relier les comportements aux résultats

Analysez la corrélation entre les scores d'exécution des quarts et les résultats de TRS au fil du temps. Les équipes qui obtiennent régulièrement plus de 70 % à l'IFA présentent généralement une variabilité de performance nettement moindre d'un quart à l'autre.

Dashboard showing IFA Index at 64.56% with gauges for Information, Focus, and Action metrics and a line chart.
IFA Dashboard
Information, Focus & Action scores at a glance
Dashboard showing IFA Timeline with live index 65.5%, timeline bars for Information, Focus, and Action categories.
IFA Timeline
Live shift execution tracked minute by minute

Next Best Action

Instead of asking teams to interpret live data and decide what to prioritise, SmartWorker surfaces the single highest-impact action automatically — based on what is happening on the line right now, the role of the person asking, and what has worked in similar situations before.

01.

Automatic Priority Surfacing

The top three tasks, always current

SmartWorker analyses live loss patterns, MTBF changes, and causal events to identify the actions most likely to recover output this shift. Updated continuously as conditions change.

02.

Role-Tailored Recommendations

Relevant tasks for each person

An operator's Next Best Action is different from an engineer's. SmartWorker filters recommendations by role, so nobody is shown tasks outside their scope or expertise.

03.

Task Claiming & Completion

Ownership and accountability built in

Team members claim tasks, update progress, and mark completion, all within SmartWorker. Leaders see live task status without chasing updates across shifts.

04.

Escalation Routing

The right person gets the right alert

When a loss pattern exceeds normal team scope, SmartWorker routes an escalation automatically, to the engineer, the maintenance lead, or the line manager, based on the type of event.

Tasks dashboard showing next best tasks, task list with priorities, status, and claim task buttons.
Tasks Dashboard-Next best tasks surfaced automatically with priority and ownership

Guided Digital Workflows

Instead of asking teams to interpret live data and decide what to prioritise, SmartWorker surfaces the single highest-impact action automatically — based on what is happening on the line right now, the role of the person asking, and what has worked in similar situations before.

Site IFA Scorecard

Shift execution maturity, at a glance

Micro-stoppages under 30 seconds rarely appear in manual logs. Navigator captures every one directly from PLC signals, then ranks their cumulative impact. On most lines, this is where the biggest recoverable capacity sits.

Engineering & 
Maintenance Dashboards

Plan before failures compound

Equipment fault history, stop frequency 
by machine, MTBF trends, and failure patterns, giving engineering teams the evidence to 
shift from reactive maintenance to 
scheduled intervention.

Usage & Engagement Analytics

Adoption that is visible and measurable

Track how Navigator is being used across your organisation, which screens are accessed, by which roles, how frequently. Low engagement on a specific site or module is usually a signal for targeted coaching, not a data problem.

CIL & Autonomous Maintenance

Operator-led maintenance, structured

Guided cleaning, inspection, and lubrication workflows for operators, building TPM capability without relying on engineering availability for every check.

Daily Review

Structured morning meeting in 10 minutes

A navigator-connected daily review workflow pre-populated with overnight performance, open tasks, and the top three priorities for the shift ahead.

Safety, Gemba & 5S Audits

Compliance and quality, on device

Safety checks, GMP audits, and Gemba walk workflows, digital, time-stamped, and logged against site and line data.

Interface showing Centrelining Audit with tasks, user shift details, and equipment safety questions on dark background.
Centrelining Audit
Step-by-step guided workflow with shift identification
Audit completion screen showing operator Angela Harvey passed centrallining audit on Line 16 at Rugby site.
Audit Complete
Summary, comments, and quality report generation

Chat, Messaging & Team Coordination

Conversations about production should be anchored to production data. SmartWorker's messaging sits inside the same platform as Monitor and the task list, so when someone flags a filler problem in chat, the event data is right there.

Group Chat & Direct Messaging

Team communication inside the platform

Group channels for engineering, production, and maintenance. Direct messages between individuals. No switching to a separate messaging app mid-shift.

Worker with a white hard hat and earphones in a factory near rows of glass bottles.

Media Attachments

Photos, videos, and documents in context

Attach photos of fault conditions, short video clips of mechanical issues, audio notes, or documents to any message. Context travels with the conversation.

Real-Time Alerts

Faults reach the right person immediately

Automated alerts for causal losses, abnormal machine behaviour, and threshold breaches, delivered in-app and on mobile. Bluetooth headset support for hands-free notification on the floor.

Cross-Shift Continuity

No information lost at handover

Conversations and tasks persist across shift changes. The incoming crew sees what was flagged, what was escalated, and what's still open, without a manual briefing.

Mobile app showing team messaging with chat list and conversation about troubleshooting a machine issue.
Tasks Dashboard-Next best tasks surfaced automatically with priority and ownership

Mobile Application

SmartWorker is available as a native iOS application, giving shop floor teams access to live performance data, tasks, workflows, and chat without being tied to a fixed terminal.

Live KPIs on Device

Group, site, and line — anywhere

OEE, causal loss pareto, and shift status at group, site, and line level. Available offline where connectivity is limited.

Full Task Management

Claim, progress, and close tasks from mobile

The complete Next Best Action task list on device. Team members claim tasks, update status, and attach evidence from the floor without returning to a terminal.

Multilingual Support

One platform, global operations

SmartWorker supports multilingual interfaces for global plants, same workflows, same standards, each team's preferred language.

App screen showing OEE percentages for city sites this week with London, Birmingham, Manchester flagged low.