Lack of data hindering decision-making
The production team at the Chivas Brothers Kilmalid, Scotland facility suspected Line 33 was underperforming but lacked live data, or easily usable data, to confirm this.
Within a shift, a day, or an hour-by-hour, their data appeared static, meaning a 24-hour report seemed okay on the surface. However, the system wasn’t providing live information and frontline teams struggled with data that was difficult to decipher. This retrospective method made it impossible to take focused corrective actions and set improvement targets.
Despite having a focused improvement team and solid intervention attempts, the line was underperforming. Efforts were focused on the wrong issues, and not optimised.
Adding LineView™ to one line led to a 17% increase in equipment efficiency
Chivas Brothers installed LineView as a pilot on Line 33 to become the source of truth for line performance data. The team uses the platform’s True Causal Loss functionality, built-in scheduled routines, meetings module, and drill-down capabilities.
True Causal Loss & Drill-Down Insights
Lineview provided visibility into the true causal loss behind major production bottlenecks while offering drill-down data that gave the Chivas team a clear view of the minor stoppages. This enabled them to make informed, real-time decisions and take timely action to resolve issues.
Meetings Module
Before Lineview, meetings were often unproductive, lacking live data—especially on minor stoppages—which led to confusion and wasted time. The meetings module fixed this by delivering accurate, real-time insights and clear ownership, turning discussions into focused, results-driven sessions.
“LineView has allowed me to set my team up with a clear expectation of where we get all our data from and that our decisions are driven by data. Now, our actions are driven by data which impacts directly on our results as you can see massively on Line 33. LineView has gotten us back on track and the line into a stable position”
Kirsty Lauchlan
Factory Manager, Chivas Brothers
"Lineview has allowed me to set my team up with a clear expectation of where we get all our data from and that our decisions are driven by data. Now, our actions are driven by data which impacts directly on our results as you see massively on Line 33. Lineview has gotten us back on track and the line into a stable position." - Kristy Lauchlan, Factory Manager, Chivas Brothers
Significant efficiency gains through data-driven improvements
Prior to the LineView pilot installation, Line 33 was running at a baseline of 60% Mechanical Efficiency. After six months of data-based interventions and focused improvements, the team has improved this KPI by 17%, reaching a 70% efficiency rate.
Improvement in manufacturing efficiency
Before Lineview's intervention, Chivas Brothers Line 33 was facing major bottlenecks in improving production efficiency due to the lack of data. With Lineview, the improvement was effortless and faster than expected providing a 17% efficiency jump in less than 6 months.
Data-driven decisions
Lineview enabled the team to have a real-time view of the production line through the real-time monitoring feature. This not only enabled informed decision making, but transformed how meetings were conducted.
Increased machine reliability
The drill down feature and true causal function enabled the maintenance team to schedule maintenance activities efficiently with minimum loss in production time.
